double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | very pleased The metal frames order arrived yesterday, and I am very pleased with the speed of delivery and the quality of the frames. The packaging was excellent too.
Bezen Khaan, Toronto | Hi,I ordered a Word Cloud canvas wrap for my daughter - with all the wonderful words that describe her. Diane L. worked on it and was so creative and wonderful about making all my changes and so quickly. Diane made it a fun project and the end result was fabulous.
Lois T., Toronto | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle |